Conflict Management


Conflict Management Online Course

Conflict should be regarded as a growth opportunity for an individual rather than a situation with negative undertones. This course is a basic introduction to conflict management and covers some of the theories behind the common causes of conflicts, the reactions when faced in a conflict situation and some of the more common conflict resolution techniques. This course is instructor-led via recorded online training and satisfies 1.5 contact hours (PDUs). This course includes 6-months access to our online training portal. The course details are as follows:


Format: Video-on-demand

Dates & Times: At your own pace

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