Our Instructors

Our 65+ instructors hold an array of certifications and have real world project management, business and instructional experience across a broad range of industries such as technology, healthcare, finance and the public sector. Prior to teaching our material, candidates must pass our rigorous vetting and onboarding process. Rest assured your team will receive the finest professional training available. Here’s a few of our top-rated instructors:

Andrea Brockmeier PMP, CSM, PMI-ACP, PMI-PBA, BRMP, CSPO, IIBA-AAC

Project professional who seeks to collaborate with others to deliver value and learn something new each day.

Director of Project Management and Enterprise Delivery Subject Matter Expert for Watermark Learning and Project Management Academy
Develops curriculum and delivers training for certification and skills development in project management, business analysis, agile, and leadership
Over 20 years of experience including non-profit and for-profit organizations
Experience includes project work in IT infrastructure, process improvement, and community program development

Industry Experience:

Staffing, Training and Non-Profit Agency

Dr. Susan Heidorn PMP, CBAP, CSM, IIBA-AAC, BRMP, HSDP

Susan is an experienced consultant, facilitator, speaker, and trainer, with over 30 years of business experience.

Director of Business Solutions for Watermark Learning
Over 25 years of consulting and training experience
Susan provides a breath of experience in business relationship management, project management, business analysis, strategic thinking & planning, leadership development, facilitation, process improvement, change management and team development to her clients based on best practices in the industry
She is a speaker at various IIBA and PMI conferences, as well as local and regional organizations, boards, and private clients
She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives

Industry Experience:

Education, State & County Government, Financial Services, Health Care, Publication/Marketing, Manufacturing, Non-Profit, Consulting Services, Retail, Insurance, Communications and IT

Phil Ailes PMI-ACP, ITMLP, ITMLE

Phil is an experienced project leader/director in the information technology (IT) space and corporate training industries with particular focus on Agile project management and leadership.

Mr. Ailes is the Principal at Ailes Consulting, LLC
Phil has extensive experience training and coaching Agile project teams implementing Scrum processes to produce products and services
He has coached the Department of Defense transformations teams in the implementation to Agile
Mr. Ailes was previously the Vice President of professional development at the local PMI chapter

Industry Experience:

Government, Financial Services, IT, Retail, Manufacturing and Healthcare

Phillip Jackson, Sr. PMP

With combined military and private-sector background, Phillip has 30+ years of project management experience in positions as project, program and portfolio managers.

Owner of IMPEC Solutions, LLC, he is currently conducting organizational assessments focused in project management and instructing professional certification
Mr. Jackson has 30 years of distinguished service in the U.S. Navy. His expertise includes electronics, software, system analysis, nuclear weapons systems on submarines and technical instruction
The breadth of his experience includes software, hardware integration and research & development projects up to $1.5 billion across various industries

Industry Experience:

Manufacturing, Consulting, IT, Security, Transportation and Construction

Scott G. Fass PMP

Scott is a transformative Senior Strategy and Operations Executive who leverages deep and broad program project management expertise to within start-up to Global Fortune 500 and public-sector environments.

Currently CEO & Founder of Fass Advisory Group LLC.
As a retired PwC Managing Director and U.S. Army Lieutenant Colonel, Mr. Fass’ experience includes managing large complex projects and programs across industries and building and operating successful local, national and global project advisory businesses
Mr. Fass developed courses and led training at PwC, Florida Tech, and the U.S. Army
He previously served as Member and Chair of the PMI Certification Governance Council and represented PwC on the PMI Global Executive Council

Industry Experience:

Government, Financial Services, Insurance, Communications, IT, Consumer Goods and Construction

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