New Horizons New Horizons Project Management Academy Project Management Academy Six Sigma Online Six Sigma Online TCM Security TCM Security TRACOM TRACOM Velopi Velopi Watermark Learning Watermark Learning
Educate 360
Educate 360 Educate 360
Project Management Academy
View Course

Emotional Intelligence

The role of the Project Manager is moving away from being a rigid process director to one of a servant leader, who is not only invested in project outcomes but also the development of the team. This can be accomplished by possessing high levels of Emotional Intelligence (E.Q.) and an understanding of how to help team members develop their own Emotional Intelligence. Research suggests teams and leaders who have high E.Q. are more likely to carry out successful projects.

How You Will Benefit

This course will provide a solid foundation of the importance of Emotional Intelligence to leaders and project teams, as well as offer ways in which E.Q. can positively influence project management processes. Students will also have an opportunity to learn strategies to develop their Emotional Intelligence and apply those strategies in a case study.

What You Will Learn

In this course students will gain a high-level understanding of Emotional Intelligence and other key topics including:

  • Definition of Emotional Intelligence or E.Q.
  • Understand the Four Skills of E.Q.
  • The Importance of Emotional Intelligence to Project Management
  • Five Key Strategies for Developing Emotional Intelligence
  • Application of Lessons Learned in E.Q.

Who Should Attend

This course is intended for anyone looking to further their understanding of Emotional Intelligence in order to become a better manager, leader, team member and colleague.

Format

Video-on-demand; includes 6-months digital access to all training materials.

Duration / PDU Value

This course has been approved by PMI for 1 PDU.

Outline

What is Emotional Intelligence?

  • Emotional Intelligence Defined
  • Four Dimensions of Emotional Intelligence
    • Self-Awareness
    • Self-Management
    • Social Awareness
    • Relationship Management

What Emotional Intelligence is Not

  • Common Confusions with Emotional Intelligence
  • I.Q. versus E.Q.

The Importance of Emotional Intelligence

  • The Business Case for Emotional Intelligence
  • Evidence in Recruitment Efforts
  • Emotional Intelligence and Business Strategy
  • E.Q. Perspective from a Business Leader
  • Application of Emotional Intelligence in Project Work

Developing Your Emotional Intelligence

  • Five Strategies for Developing E.Q.
  • Additional Reading and Resources
  • Case Study
We are not currently running any public courses. Please contact us for group pricing.
Emotional Intelligence
Video On Demand
Online Course
On Demand
$99 USD
$49 USD
$99 USD   $49 USD
CourseID: 36050E
1 Year Subscription
1 year subscription to over 150+ PDU hours
$495 USD
Club PDU - 1 Year Subscription
Club PDU - 1 Year Subscription
$495 USD
Endorsed IIBA Certification Training Provider
Project Management Academy BBB Business Review
100% Money Back Guarantee
Authorize Seal Credit Card Processing
Top 10 Elearning Courses 2021

FAQs

How will developing Emotional Intelligence make me a stronger leader?

Toggle Close

Emotional Intelligence helps you understand your own emotions and those of your team. By improving self-awareness, empathy, and communication, you’ll lead with greater confidence and build stronger, more motivated teams.

Is Emotional Intelligence considered an important skill for project managers today?

Toggle Close

Yes. Research shows project managers with high Emotional Intelligence are more successful. Organizations value leaders who can balance technical skills with the ability to connect with people and drive collaboration.

Will Emotional Intelligence training really improve project outcomes?

Toggle Close

Yes. Teams with higher Emotional Intelligence communicate better, resolve issues faster, and stay more engaged. These factors directly improve project performance and reduce the risk of failure.

How does Emotional Intelligence help project managers handle stress or conflict more effectively?

Toggle Close

It gives you tools to recognize stress triggers, stay calm under pressure, and manage conflict constructively. Instead of letting emotions escalate, you’ll learn strategies to keep discussions productive and solutions-focused.

Can I use what I learn to better manage stakeholder communication and expectations?

Toggle Close

Absolutely. Emotional Intelligence training helps you read stakeholder needs, respond with empathy, and build trust. This makes it easier to align expectations and gain support for project goals.