The role of the Project Manager is moving away from being a rigid process director to one of a servant leader, who is not only invested in project outcomes but also the development of the team. This can be accomplished by possessing high levels of Emotional Intelligence (E.Q.) and an understanding of how to help team members develop their own Emotional Intelligence. Research suggests teams and leaders who have high E.Q. are more likely to carry out successful projects.
This course will provide a solid foundation of the importance of Emotional Intelligence to leaders and project teams, as well as offer ways in which E.Q. can positively influence project management processes. Students will also have an opportunity to learn strategies to develop their Emotional Intelligence and apply those strategies in a case study.
In this course students will gain a high-level understanding of Emotional Intelligence and other key topics including:
This course is intended for anyone looking to further their understanding of Emotional Intelligence in order to become a better manager, leader, team member and colleague.
Video-on-demand; includes 6-months digital access to all training materials.
This course has been approved by PMI for 1 PDU.
Emotional Intelligence helps you understand your own emotions and those of your team. By improving self-awareness, empathy, and communication, you’ll lead with greater confidence and build stronger, more motivated teams.
Yes. Research shows project managers with high Emotional Intelligence are more successful. Organizations value leaders who can balance technical skills with the ability to connect with people and drive collaboration.
Yes. Teams with higher Emotional Intelligence communicate better, resolve issues faster, and stay more engaged. These factors directly improve project performance and reduce the risk of failure.
It gives you tools to recognize stress triggers, stay calm under pressure, and manage conflict constructively. Instead of letting emotions escalate, you’ll learn strategies to keep discussions productive and solutions-focused.
Absolutely. Emotional Intelligence training helps you read stakeholder needs, respond with empathy, and build trust. This makes it easier to align expectations and gain support for project goals.
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