Six Sigma Frequently Asked Questions

What forms of payment do you accept?

We accept all major credit cards (Visa, MasterCard, American Express and Discover). We also accept payment by check, wire transfer or approved purchase orders. We also accept government training funds, which includes an approved SF-182.

Can my company pay with a purchase order?

Yes. Simply register for the course you wish to attend, then on step 2 of the checkout process, select the billing type: "Quote / Purchase Order / Check." Purchase orders should be sent by fax to 408-521-3770 or emailed to contact@projectmanagementacademy.net. Please note that your seat is not confirmed until we receive either payment or an approved purchase order. For credit card orders your seat is always confirmed as soon as you place the order.

Can I get a quote for my training?

Yes, our system allows you to create a quote. Simply register for the course you wish to attend, then on step two of the checkout process select the billing type: "Quote / Purchase Order / Check." Purchase orders should be sent by fax to 408-521-3770 or emailed to contact@projectmanagementacademy.net. Please note that your seat is not confirmed until we receive either payment or an approved purchase order. For credit card orders, your seat is always confirmed as soon as you place the order.

Is certification included in the tuition?

Yes, upon successfully completing the course (attending all days and completing all assignments), you will earn the Lean Six Sigma Green Belt (LSSGB) credential from Project Management Academy®. There are no additional fees for the LSSGB certification. If you choose to take another third-party certification exam, such as that from The Council for Six Sigma Certification, those exam fees are not included and would be separate.

Can I re-schedule my eLearning course?

Yes, you may re-schedule your Virtual course as many times as you like at no charge. We kindly ask that you provide us with at least one week's notice. You can re-schedule your course by calling or emailing us. You can also re-schedule yourself from within our online training portal.

Please call customer service to make these arrangements.

What is the latest date that I can sign up for the class?

You can sign up for an eLearning course up until the day before class begins.

Do you provide financial assistance?

Unfortunately, professional training such as the ours does not qualify for federal financial aid programs. If you are between jobs, however, you may inquire about your state's workforce development benefits. Our program is currently approved for such benefits in some states, and we expect more states will follow in the future.

Are you covered by the VA?

No. Unfortunately, training courses such as ours fall under the exam preparation exclusion and are therefore ineligible for VA funding.

How many students are in the course?

Class sizes vary by date, but the average class size is 10 students.

When do I get my course materials?

You can access all of our online training tools and course materials immediately upon registration.

Once I register, how do I access the online training portal?

At the top of our website there is a "My Account" link. Click on that and log in using the email address you registered with and the password that was e-mailed to you after you registered. If you lose your password, there is a password reset option, which requires your email address used during registration.

What are the differences between each Six Sigma belt?

The different six sigma belts that one can achieve are yellow, green, black, and Master Black Belt. The four Six Sigma belts represent a different level of expertise in the field of Six Sigma the lowest level is the yellow belt and the highest is the Master Black Belt. The best way to describe the difference between the different belts is to describe the role each belt plays on a project.

Yellow Belt

The yellow belts have a fundamental understanding of the strategies and tools necessary for process improvement and play a support role to Green Belts and Black Belts on Six Sigma projects as a part of a team. Yellow belts work on Six Sigma projects on a part-time basis in addition to their existing job function. Yellow belts are typically responsible for gathering data, mapping the business processes and serving as a subject matter expert regarding some aspects of the process or project. Supervisors, managers, directors, and executives are usually trained at the Yellow Belt level to have a comprehensive knowledge in order to provide managerial support for six sigma projects.

Green Belt

The green belt has more training in Six Sigma than a yellow belt, they implement smaller more localized improvement projects within their area, they also assist with data collection and analysis for black belt projects (i.e. they do the majority of the work during projects), and they are exposed to all the comprehensive aspects of Six Sigma with less focus on the statistical tools.

Black Belt

The black belt’s focus is on Six Sigma project management and execution, they are a full time change agent and devote 100% of their time to Six Sigma, they train and mentor project teams and act as a Six Sigma technical expert, and they are well rounded in terms of project management, statistical analysis, financial analysis, meeting facilitation, prioritization, and a range of other value-added capabilities.

Master Black Belt

The Master Black Belt is the highest of the Six Sigma belts one can achieve, they instigate Six Sigma projects, devote 100% of time to Six Sigma initiatives, train, coach, and certify Green Belts and Black Belts, they have managed dozens of Black Belt level projects, they simultaneously lead multiple Six Sigma projects, and they work with business managers to help with assessing and planning business strategies and tactics.

If you have any problems, you can always call us at 877-637-0450 or email us at contact@projectmanagementacademy.net.