Problem Solving and Decision Making

Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.

This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Objectives

• Understand the similarities between problem solving and decision making
• Understand the differences between problem solving and decision making
• Learn a variety of leading frameworks used to inform decision making
• Conduct exercises to practice each of the seven-steps of the problem-solving process

Length and Learning Modes

Live or Virtual Classes; 1 Day; Discounts available for teams and for private offerings.

Format

Live: To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course. Students can expect a high-level of participation.

Virtual Classroom: 1 day of web-based eLearning with a live instructor.

In-House: If you have 10 or more employees seeking training, we will deliver the course at your facility or in a private virtual session.

Development Units

This course has been approved by PMI for 8 PDUs.

Audience

This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.

Outline

• Defining problem solving
• Defining decision making
• Learn the Seven-Step Problem Solving Process
  • Problem Definition
  • Decision to Act on a Problem
  • Define Problem Solving Scope
  • Finding Root Cause
  • Prioritizing Root Cause Correction
  • Select a Solution