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Project Management Academy
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Problem Solving and Decision Making

Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.

This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Objectives

  • Understand the similarities between problem solving and decision making
  • Understand the differences between problem solving and decision making
  • Learn a variety of leading frameworks used to inform decision making
  • Conduct exercises to practice each of the seven-steps of the problem-solving process

Length and Learning Modes

Live or Virtual Classes; 1 Day; Discounts available for teams and for private offerings.

Format

Live Problem Solving and Decision Making Course
Live: To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course. Students can expect a high-level of participation.
Virtual Problem Solving and Decision Making Course
Virtual Classroom: 1 day of web-based eLearning with a live instructor.
In-House Problem Solving and Decision Making Course
In-House: If you have 10 or more employees seeking training, we will deliver the course at your facility or in a private virtual session.

Development Units

This course has been approved by PMI for 8 PDUs.

Audience

This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.

Outline

  • Defining problem solving
  • Defining decision making
  • Learn the Seven-Step Problem Solving Process
    • Problem Definition
    • Decision to Act on a Problem
    • Define Problem Solving Scope
    • Finding Root Cause
    • Prioritizing Root Cause Correction
    • Select a Solution
Virtual PMI Talent Triangle Courses
Online - Central Standard Time (CST)
2025 PMI Talent Triangle Bundle
Jan 13,14,15
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Mar 3,4,5
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Apr 28,29,30
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Jun 16,17,18
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Aug 11,12,13
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Oct 13,14,15
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Dec 8,9,10
8:30am - 6:00pm
$795 USD/day or
$1,695 USD for all 3
$795 USD/day or
$1,695 USD for all 3
Virtual Classroom PSDM-TTWS Training
Online - Central Standard Time (CST)
2025 Virtual 1-Day Course
Jan 14
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD
Mar 4
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD
Apr 29
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD
Jun 17
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD
Aug 12
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD
Oct 14
8:30am - 6:00pm
$395 USD
$795 USD
$395 USD   $795 USD

Are you unfamiliar with the PMI Talent Triangle? Here is a great article that talks through the PMI Talent Triangle in detail:

Maintain your PMI Certifications with PDUs

Maintain your PMI Certifications with PDUs

Keep your PMP certification active with the correct continuing education.

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