Cost of Quality PMP®

Project Managers are involved with managing and controlling quality processes all the time while running their projects. But what about the cost of achieving acceptable quality or the price you pay for not stopping poor quality from reaching a customer? This concept is known as the “cost of quality” and is crucial to understand for …

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Difference Between Quality Assurance and Quality Control For the PMP® Exam

In project management, “quality” refers to meeting or exceeding the expectations you establish with your client. If your deliverables meet or exceed expectations, they are high quality. If they don’t, they are low quality.

Flowcharts for PMPs

A picture is worth a thousand words. The flowchart, a project management tool, exemplifies that saying with the power to quickly convey complex information using a diagram. A flowchart can not only convey interconnecting steps but be used in monitoring progress and periodic status reporting. When preparing for the Project Management Professional® (PMP) exam, project …

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Cause and Effect Diagrams for PMP

Project teams need to actively identify a problem and understand the root cause of the problem if they are to solve it. In the Project Management Professional ® (PMP) certification exam, cause and effect diagrams are a tool used to better understand the root of a problem. On this page: What are Cause and Effect …

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Scatter Diagram Types

To understand the impact of scatter diagrams, it is important to know the correlation between the data sets has the most meaning. Also, knowing how the data correlates aids with determining the type of scatter diagram. When preparing for the PMP exam, project managers should know the three categories of scatter diagrams based on correlation:

The Matrix Diagram for Project Managers

A matrix diagram for the Project Management Professional® (PMP) holder is one of the Seven Quality Tools used for data collection and analysis. It is the arrangement of data in the matrix diagram that reveals “the strength of relationships between factors, causes, and objectives.” It is also an important concept that could be asked about …

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Affinity Diagram for PMP Planning Tools

Project Management Professional® (PMP) holders know it is a data-driven world. They also know data thrown at them for a project, or the data collected during a project is not always immediately clear nor easy to connect to project work. Using tools like an affinity diagram, can solve an immediate data problem and build teams …

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Histograms and the PMP Certification

Project Managers know how clients will react when presented with large amounts of data in the form of a spreadsheets with hundreds (better yet, thousands!) of rows of numbers with no context or clear meaning; it will not be a reaction of gratitude. On the other hand, if that same large dataset is presented using …

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What is a Stakeholder Register?

Ever use that old saying, “a lot is at stake” when speaking to the impact an event can have on others? Stake refers to something to gain or lose; a stake in a new business means you want it to be profitable. A stake in a game can be a bet on the final score. …

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Gold Plating vs. Scope Creep

Project management is challenging because things don’t always go as planned. Changes to your project scope or deliverables can happen through gold plating or scope creep. Avoiding these will prevent delays, increased costs, and other project management issues. In this article, we will explain the differences between Gold Plating vs Scope Creep.