Sample PMP Questions on Quality Management

1. When should the process Manage Quality be conducted?

2. What is the best description of a Pareto diagram?

3. Correctness of deliverables is a good way to describe ________.

4. Who defines quality, according to the modern quality management approach?

5. Which of the following tools is best for trend analysis?

6. You are planning the quality process and want to consider all aspects, such as which charts/graphs to use or what metrics to measure against. What is an additional concern when planning quality?

7. Your team has discovered an issue during testing and the resolution is proving to be very challenging. They have unsuccessfully tried many different approaches to fix the issue, however, you notice their approach to fixing the issue has been haphazard and ineffective (let's see what happens if we change this factor). What would be your best advice to the team?

8. Dave is a project manager working in the food packaging industry. Dave is performing quality control and wants to rank order the frequency of conveyor delay and container defects. Which of the following tools or techniques should he utilize?

9. An Ishakawa or fishbone chart is a type of:

10. You are performing structured independent reviews to ensure compliance with the project's quality policies and procedures. Which of the following is true about the process this describes?